Quarterly report pursuant to Section 13 or 15(d)

Segment Data - Summary of Sales and Segment Operating Income (Loss) by Reportable Operating Segment (Details)

v3.20.2
Segment Data - Summary of Sales and Segment Operating Income (Loss) by Reportable Operating Segment (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Aug. 02, 2020
May 03, 2020
Feb. 02, 2020
Jul. 28, 2019
Apr. 28, 2019
Jan. 27, 2019
Aug. 02, 2020
Aug. 02, 2020
Jul. 28, 2019
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]                  
NET REVENUE $ 185,941     $ 233,176     $ 610,982   $ 738,682
Cost of services 155,983     197,528     517,360   629,078
GROSS MARGIN 29,958     35,648     93,622   109,604
Selling, administrative and other operating costs 31,245     38,395     106,931   117,144
Restructuring and severance costs 546     2,017     2,203 $ 2,203 2,800
Impairment charges 2,384     79     2,395   426
Operating income (loss) (4,217)     (4,843)     (17,907)   (10,766)
Other income (expense), net (64)     (1,049)     (2,389)   (3,000)
Income tax provision 556     165     774   671
NET LOSS (4,837) $ (5,425) $ (10,808) (6,057) $ (5,165) $ (3,215) (21,070)   (14,437)
Operating Segments | North American Staffing                  
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]                  
NET REVENUE 154,711     193,641     510,492   614,360
Cost of services 130,829     164,809     435,646   526,172
GROSS MARGIN 23,882     28,832     74,846   88,188
Selling, administrative and other operating costs 19,053     24,346     66,905   77,063
Restructuring and severance costs 335     121     761   329
Impairment charges 1,803     0     1,814   0
Operating income (loss) 2,691     4,365     5,366   10,796
Operating Segments | International Staffing                  
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]                  
NET REVENUE 21,749     28,728     72,275   83,803
Cost of services 17,805     24,181     60,117   70,414
GROSS MARGIN 3,944     4,547     12,158   13,389
Selling, administrative and other operating costs 3,312     4,023     10,845   11,659
Restructuring and severance costs 81     182     192   456
Impairment charges 0     0     0   0
Operating income (loss) 551     342     1,121   1,274
Operating Segments | North American MSP                  
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]                  
NET REVENUE 9,436     9,555     28,550   27,351
Cost of services 7,375     7,053     22,212   20,157
GROSS MARGIN 2,061     2,502     6,338   7,194
Selling, administrative and other operating costs 1,117     1,382     4,149   3,941
Restructuring and severance costs 0     0     0   68
Impairment charges 0     0     0   0
Operating income (loss) 944     1,120     2,189   3,185
Corporate and Other                  
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]                  
NET REVENUE 149     1,856     539   15,133
Cost of services 78     2,089     259   14,300
GROSS MARGIN 71     (233)     280   833
Selling, administrative and other operating costs 7,763     8,644     25,032   24,481
Restructuring and severance costs 130     1,714     1,250   1,947
Impairment charges 581     79     581   426
Operating income (loss) (8,403)     (10,670)     (26,583)   (26,021)
Eliminations                  
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]                  
NET REVENUE (104)     (604)     (874)   (1,965)
Cost of services (104)     (604)     (874)   (1,965)
GROSS MARGIN 0     0     0   0
Selling, administrative and other operating costs 0     0     0   0
Restructuring and severance costs 0     0     0   0
Impairment charges 0     0     0   0
Operating income (loss) $ 0     $ 0     $ 0   $ 0