Annual report pursuant to Section 13 and 15(d)

Restructuring and Severance Charges - Restructuring and Severance Costs by Segment (Details)

v3.20.4
Restructuring and Severance Charges - Restructuring and Severance Costs by Segment (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended 13 Months Ended
Nov. 01, 2020
Aug. 02, 2020
May 03, 2020
Feb. 02, 2020
Nov. 03, 2019
Jul. 28, 2019
Apr. 28, 2019
Jan. 27, 2019
Nov. 01, 2020
Nov. 03, 2019
Nov. 03, 2019
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs $ 438 $ 546 $ 411 $ 1,246 $ 1,856 $ 2,017 $ 724 $ 59 $ 2,641 $ 4,656  
Change in Executive Management                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   868  
2020 Plan                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 1,163    
2020 Plan | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 1,163    
2018 Plan                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 157 1,063 $ 5,600
2018 Plan | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 (23) 803  
2018 Plan | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 180 260  
Exit of Customer Care Solutions Business                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   2,061  
Exit of Customer Care Solutions Business | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   212  
Exit of Customer Care Solutions Business | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   1,849  
Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 1,321 664  
Other | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 1,137 493  
Other | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 184 171  
Operating Segments | North American Staffing                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 883 719  
Operating Segments | North American Staffing | Change in Executive Management                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   0  
Operating Segments | North American Staffing | 2020 Plan                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 78    
Operating Segments | North American Staffing | 2020 Plan | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 78    
Operating Segments | North American Staffing | 2018 Plan                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 0 237 1,100
Operating Segments | North American Staffing | 2018 Plan | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 0 200  
Operating Segments | North American Staffing | 2018 Plan | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 0 37  
Operating Segments | North American Staffing | Exit of Customer Care Solutions Business                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   0  
Operating Segments | North American Staffing | Exit of Customer Care Solutions Business | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   0  
Operating Segments | North American Staffing | Exit of Customer Care Solutions Business | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   0  
Operating Segments | North American Staffing | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 805 482  
Operating Segments | North American Staffing | Other | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 764 390  
Operating Segments | North American Staffing | Other | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 41 92  
Operating Segments | International Staffing                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 338 510  
Operating Segments | International Staffing | Change in Executive Management                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   0  
Operating Segments | International Staffing | 2020 Plan                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 136    
Operating Segments | International Staffing | 2020 Plan | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 136    
Operating Segments | International Staffing | 2018 Plan                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 0 437 400
Operating Segments | International Staffing | 2018 Plan | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 0 404  
Operating Segments | International Staffing | 2018 Plan | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 0 33  
Operating Segments | International Staffing | Exit of Customer Care Solutions Business                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   0  
Operating Segments | International Staffing | Exit of Customer Care Solutions Business | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   0  
Operating Segments | International Staffing | Exit of Customer Care Solutions Business | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   0  
Operating Segments | International Staffing | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 202 73  
Operating Segments | International Staffing | Other | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 193 48  
Operating Segments | International Staffing | Other | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 9 25  
Operating Segments | North American MSP                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 0 68  
Operating Segments | North American MSP | Change in Executive Management                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   0  
Operating Segments | North American MSP | 2020 Plan                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 0    
Operating Segments | North American MSP | 2020 Plan | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 0    
Operating Segments | North American MSP | 2018 Plan                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 0 14  
Operating Segments | North American MSP | 2018 Plan | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 0 0  
Operating Segments | North American MSP | 2018 Plan | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 0 14  
Operating Segments | North American MSP | Exit of Customer Care Solutions Business                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   0  
Operating Segments | North American MSP | Exit of Customer Care Solutions Business | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   0  
Operating Segments | North American MSP | Exit of Customer Care Solutions Business | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   0  
Operating Segments | North American MSP | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 0 54  
Operating Segments | North American MSP | Other | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 0 0  
Operating Segments | North American MSP | Other | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 0 54  
Corporate & Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 1,420 3,359  
Corporate & Other | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   2,100  
Corporate & Other | Change in Executive Management                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   868  
Corporate & Other | 2020 Plan                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 949    
Corporate & Other | 2020 Plan | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 949    
Corporate & Other | 2018 Plan                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 157 375 $ 4,100
Corporate & Other | 2018 Plan | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 (23) 199  
Corporate & Other | 2018 Plan | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 180 176  
Corporate & Other | Exit of Customer Care Solutions Business                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   2,061  
Corporate & Other | Exit of Customer Care Solutions Business | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   212  
Corporate & Other | Exit of Customer Care Solutions Business | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                   1,849  
Corporate & Other | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 314 55  
Corporate & Other | Other | Severance and benefit costs                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 180 55  
Corporate & Other | Other | Other                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring and severance costs                 $ 134 $ 0